Play Safely, Stay in Control
Responsible gaming is central to our policy for India users. Parimatch promotes safe play and informed choices through the Parimatch India App.
You can set limits, use time-outs, and apply self-exclusion to protect yourself. Tools and support help you control your gambling and reduce risk. Services are for adults 18+.
Principles That Protect Your Play
Gambling involves the risk of financial loss. Plan your play and budget so entertainment stays in balance.
- Decide an affordable budget before betting and set deposit limits in your account.
- Choose time limits and session reminders to keep playing in check.
- Avoid chasing losses. Stop when the limit is reached.
- Keep stakes modest to protect your bankroll.
- Separate money for essentials from gambling funds.
- Track spending using your account history and statements.
- Take breaks when feeling stressed or upset.
- Use cool-off or self-exclusion if control becomes difficult.
- Learn the rules and odds before placing a bet.
- Review the responsible gaming policy regularly to stay informed.
Parimatch provides tools to help you set limits and manage risk.
Warning Signs You Should Not Ignore
Problem gambling can develop gradually. Watch for these signs and act early.
- Spending more than you can afford on betting.
- Needing larger bets to feel the same excitement.
- Hiding gambling from family or friends.
- Chasing losses after a bad session.
- Anxiety, irritability, or sleep issues linked to play.
- Neglecting work, studies, or responsibilities.
- Borrowing or selling items to fund gambling.
- Repeated, unsuccessful attempts to cut down.
- Using betting to escape stress or low mood.
- Feeling unable to stop even when you want to.
Gambling addiction is a serious health condition that needs attention and support.
Practical Steps to Regain Control
Early action helps you reduce harm and build safer habits.
- Set or lower deposit, loss, and wager limits to fit your budget.
- Enable reality checks and session reminders to monitor time.
- Take a short time-out, from 24 hours up to several weeks.
- Request self-exclusion for a longer break if urges persist.
- Remove saved payment methods to slow down spending.
- Create a written gambling budget and stick to it.
- Reduce triggers by adjusting marketing preferences in your account.
- Use device-level blocking or DNS restrictions to limit access.
- Ask a trusted person to support your plan and keep you accountable.
- Seek professional help if control is difficult despite limits.
Parimatch offers Responsible Gaming settings where you can apply these tools.
Customer Support for Account Controls
If you are worried about your gambling, you can contact Parimatch support for guidance and account tools. Our team can help apply limits, time-outs, or self-exclusion.
- Live Chat in the website or app: open Support and start a chat.
- Responsible Gaming settings: request deposit limits, reality checks, cool-offs, or self-exclusion.
- Help Centre: view policy articles and submit a request through the official contact form.
- In-account messaging: go to Profile > Support to send a secure message.